Privacy Policy

 

 

Welcome to a Shopify App created by Prowebcoder, a web application designed to provide functionality for merchants using the Shopify platform (the “Application” or the “Service”). The Application is owned and operated by Prowebcoder (“Company,” “Prowebcoder,” “we,” “us”).

We respect your privacy. This Privacy Notice (the “Notice”) explains our privacy practices for the Application. The Notice also describes the rights and options available to you regarding your personal information.

PERSONAL DATA WE PROCESS

When you install the Application through the Shopify App Store, we obtain your name, address, email address, and cell phone number from Shopify.

Information We Obtain from Shopify

The Application is available only to merchants who own a Shopify store. When you install the application through the Shopify App Store, we automatically access the following information from your Shopify account: your full name, address, email address, and cell phone number. We also receive details about your Shopify store.

While you use the Application, we may collect information about your Shopify store customers, including name, email address, address, and order history.

Customer Information

While using the Application, we access the following information about your Shopify store customers: name, address, email address, and order history. Depending on your selection of certain features within the Application, we may also gain access to birthdates and responses to customer surveys.

We Collect Your Device Information

Meta Data. When you use the Application, we collect information about your computer or mobile device, operating system, and browser.

We may also collect metadata about your customers.

We Collect Analytics Information About Your Use of the Application

Analytics. When you use the Application, we gather information about your usage. For example, we may record how frequently you use the Application, the actions taken within the Application, and any interactions you make.

HOW WE PROCESS AND USE PERSONAL DATA

We process your data for the following purposes:

  • To Operate the Application and Provide its Features and Functionality
    We use the information from Shopify to identify you, operate the Application, and provide its features and functionality. The legal basis under EU law for processing your information is the performance of our Terms of Use contract with you and our legitimate interest in the operation of the Application.
  • To Provide You with Technical Support and Assistance
    We use the information from Shopify to provide you with technical support. The legal basis under EU law is our legitimate interest in assisting our users with issues related to their use of the Application.
  • To Send You Updates and Other Communications Related to the Application
    We process your information to send you updates and other Application-related communications. The legal basis under EU law is our legitimate interest in promoting our business by updating users about new features and other information related to the Application.
  • With Your Consent, We Use Your Information for Marketing Purposes
    With your explicit consent, we may use your information to send marketing communications about our services, including updates on new services that may be of interest to you.
  • Opt-Out of Marketing Communications
    You may opt-out of marketing communications by emailing us at rahul@prowebcoder.com or as otherwise provided in our communications. By opting out, we will only stop processing information used to contact you for marketing purposes; the rest of your information, necessary for providing the Service, will continue to be processed.
  • For Security and Monitoring Purposes
    We process metadata for security and monitoring purposes. The legal basis under EU law for processing metadata is our legitimate interest in monitoring and securing our Service.
  • To Develop and Improve the Service
    We process analytics information to understand how users interact with the Application so we can personalize, develop, and improve it. The legal basis under EU law is our legitimate interest in improving the Application.

WHEN IS YOUR PERSONAL DATA SHARED WITH OTHERS

We do not sell your personal information to third parties.

We will only share your information in the situations listed below or if you provide explicit consent.

  • With Service Providers Who Help Us Operate the Service
    We may share your personal information with service providers who assist with the Service’s internal operations. These providers use your personal information solely to provide these services to us. Service providers we may use include AWS, Render, Facebook, Google, ProxyCheck.io and CloudFlare.
  • If You Violate the Law
    If you violate any applicable law, we will share your information with competent authorities and relevant third parties (such as legal advisors) to address the violation. The legal basis under EU law is our legitimate interest in enforcing our legal rights.
  • If Legally Required
    We will share your information if required by a judicial, governmental, or regulatory authority. The legal basis under EU law is our compliance with legal obligations.
  • If the Company’s Structure Changes
    If the Company’s structure changes (e.g., due to a merger or acquisition), we will share your information with the new entity, provided they agree to the terms of this Notice. The legal basis under EU law is our legitimate interest in ensuring business continuity.

SECURITY AND DATA RETENTION

We retain your personal data as long as the Application is installed in your Shopify store, and afterward for compliance and legal purposes.

We Implement Measures to Secure Your Information

We take steps to reduce the risks of data loss, unauthorized access, or misuse. However, we cannot guarantee complete security.

INTERNATIONAL DATA TRANSFER

The Application may store and process information globally, including through cloud services.

Transfer of Information Outside the EU

If your data is transferred outside the EU, we will ensure compliance with applicable data protection laws, including using adequate safeguards if needed.

YOUR EU RIGHTS

If you are an EU resident, you have the following rights:

  • Right to Access, Rectify, and Port your data.
  • Right to Withdraw Consent (if consent is the legal basis).
  • Right to Object or Restrict data processing based on legitimate interest.
  • Right to be Forgotten in specific cases.

To exercise these rights, contact us at rahul@prowebcoder.com. We may request reasonable evidence of identity before providing information.

MINORS

Our Application is not intended for minors under 18, and we do not knowingly collect their information.

CHANGES TO THIS PRIVACY POLICY

This Notice may be updated occasionally, with the latest version always accessible on the Application’s Shopify App Store listing page.

DATA CONTROLLER AND PROCESSOR

Prowebcoder is the data controller of the personal data we collect and process through the Application.

CONTACT US

If you have questions about your personal data or privacy practices, please contact us at rahul@prowebcoder.com.