Welcome to a Shopify App created by Prowebcoder, a web application designed to provide functionality for merchants using the Shopify platform (the “Application” or the “Service”). The Application is owned and operated by Prowebcoder (“Company,” “Prowebcoder,” “we,” “us”).
We respect your privacy. This Privacy Notice (the “Notice”) explains our privacy practices for the Application. The Notice also describes the rights and options available to you regarding your personal information.
Personal Data We Process
When you install the Application through the Shopify App Store, we obtain your name, address, email address, and cell phone number from Shopify.
Information We Obtain from Shopify
The Application is available only to merchants who own a Shopify store. When you install the Application through the Shopify App Store, we automatically access the following information from your Shopify account: your full name, address, email address, and cell phone number. We also receive details about your Shopify store.
While you use the Application, we may collect information about your Shopify store customers, including name, email address, address, and order history.
Customer Information
While using the Application, we access the following information about your Shopify store customers: name, address, email address, and order history. Depending on your selection of certain features within the Application, we may also gain access to birthdates and responses to customer surveys.
We Collect Your Device Information
Meta Data: When you use the Application, we collect information about your computer or mobile device, operating system, and browser. We may also collect metadata about your customers.
We Collect Analytics Information About Your Use of the Application
Analytics: When you use the Application, we gather information about your usage. For example, we may record how frequently you use the Application, the actions taken within the Application, and any interactions you make.
How We Process and Use Personal Data
- To Operate the Application and Provide its Features and Functionality: We use the information from Shopify to identify you, operate the Application, and provide its features and functionality.
- To Provide You with Technical Support and Assistance: We use the information from Shopify to provide you with technical support.
- To Send You Updates and Other Communications Related to the Application: We process your information to send you updates and other Application-related communications.
- With Your Consent, We Use Your Information for Marketing Purposes: With your explicit consent, we may use your information to send marketing communications about our services.
- Opt-Out of Marketing Communications: You may opt-out of marketing communications by emailing us at rahul@prowebcoder.com or as otherwise provided in our communications.
- For Security and Monitoring Purposes: We process metadata for security and monitoring purposes.
- To Develop and Improve the Service: We process analytics information to understand how users interact with the Application.
When Is Your Personal Data Shared With Others
We do not sell your personal information to third parties. We will only share your information in the situations listed below or if you provide explicit consent.
- With Service Providers Who Help Us Operate the Service: We may share your personal information with service providers who assist with the Service’s internal operations. These providers include AWS, Render, Facebook, Google, ProxyCheck.io and CloudFlare.
- If You Violate the Law: If you violate any applicable law, we will share your information with competent authorities and relevant third parties.
- If Legally Required: We will share your information if required by a judicial, governmental, or regulatory authority.
- If the Company’s Structure Changes: If the Company’s structure changes, we will share your information with the new entity.
Security and Data Retention
We retain your personal data as long as the Application is installed in your Shopify store, and afterward for compliance and legal purposes.
We Implement Measures to Secure Your Information: We take steps to reduce the risks of data loss, unauthorized access, or misuse. However, we cannot guarantee complete security.
International Data Transfer
The Application may store and process information globally, including through cloud services.
Transfer of Information Outside the EU: If your data is transferred outside the EU, we will ensure compliance with applicable data protection laws.
Your EU Rights
- Right to Access, Rectify, and Port your data.
- Right to Withdraw Consent (if consent is the legal basis).
- Right to Object or Restrict data processing based on legitimate interest.
- Right to be Forgotten in specific cases.
To exercise these rights, contact us at rahul@prowebcoder.com. We may request reasonable evidence of identity before providing information.
Minors
Our Application is not intended for minors under 18, and we do not knowingly collect their information.
Changes to This Privacy Policy
This Notice may be updated occasionally, with the latest version always accessible on the Application’s Shopify App Store listing page.
Data Controller and Processor
Prowebcoder is the data controller of the personal data we collect and process through the Application.
Contact Us
If you have questions about your personal data or privacy practices, please contact us at rahul@prowebcoder.com.
